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February 10, 2000

Scrambling Backwards

Recently my company made some changes.  My department of 4 was reduced to 2, and the work changed a lot. It was totally unexpected, at least to me.   And even though I’m one of the ones whose job still exists, it’s brought up a lot of difficult feelings.  I hadn’t realized how many, until they started coming out in other areas of my life.

It’s weird how that happens.  If I’m feeling something – even if I don’t know I’m feeling it – and I’m not expressing it, it tends to come out somewhere else.  Like a leaky teacup.  If you patch the place you expect the tea to get out, it might still find some other crack to come through.  One way or another, it’s going to escape.  Either through one of these cracks, or by just overflowing when it gets too full.

There are a bunch of different feelings in that teacup right now.  And every time I patch one spot, it feels like something else is about to open up.  I don’t like feeling this way.  I haven’t felt this little control over my life for quite awhile. 

I’ve been feeling a lot of anger about the situation at work.  The company brought in consultants to identify ways to save money.  So these consultants went to work to figure out where the company was carrying unnecessary baggage.  After months of analyzing all the work processes in the company, they recommended changes that would amount to $15 million annually.  And although my department was merely a drop in the bucket when you look at the big picture, one of the changes that was recommended was that my department be cut back, and that half our projects be discontinued.  Our projects were things like editing documents for other departments, writing speeches, teaching business writing classes, and producing newsletters.  It seems the consultants figured that about half of what we were doing was unnecessary work.  We kept the business writing classes and most of the newsletters (never the most interesting part of our work), but lost the editing and most of our other kinds of projects.  This is very frustrating, because we never met with these people who made the decisions, and we had very little opportunity to present exactly what our department did.  Besides that, I feel like our supervisor didn’t fight for our group the way she should have.

Losing all those projects showed us that the work we were doing before was not valued, even though it increased the quality of the business.  What we added was a qualitative improvement, not a quantitative one.  And the proof is this: in the few weeks since this happened, we have already seen the drop in the quality of company documents – yesterday a newsletter that we used to edit came out, full of bad mistakes and bad writing.  It’s very frustrating to see an existing need that we’re not allowed to fill anymore.

But this isn’t the only thing I’m mad about.  The worst thing is, they eliminated two of the positions in our department: our supervisor’s and one other.  Our supervisor seems to have had an inkling of what was about to happen – she found another job within the company before all these changes were announced.  Unfortunately, she didn’t tell any of us about her suspicions.  So we were very surprised when we found out in January that her position and one other person’s position were being phased out.  In other words, not only would there be no supervisor for our group, but one of us was also being let go.  This bothers me for so many reasons.  First of all, the job that was eliminated is the same as my job – staff writer.  Second, they had to choose between me and the other staff writer, and that makes me really uncomfortable.  I experienced something like survivor’s guilt over that.  Third, other people knew what was happening before we did, and nobody told any of us.  That made me feel powerless and betrayed. 

Some people find it difficult to understand why this is so hard.  It’s not even that the job was eliminated in a particularly brutal way.   At some companies, they tell you your job is being eliminated and then they escort you to clean out your desk and leave.  My co-worker has until the end of May to find another job, either within the company or outside.  If he hasn’t found something by then, he gets 6 weeks of severance pay.  And on top of all that he’s a very skilled person, a good worker, an excellent writer and editor.  This is someone who is likely to have a lot of other opportunities if he looks around.  But the whole thing still just smells bad.  It’s really hard to put a nice face on “Sorry, we just don’t need you anymore.”  And the other thing is, we will miss this person terribly when he goes.  He is the most social, funny, and friendly one of us, and it’s going to be quiet and lonesome without him.

Another thing that has happened now is that we no longer have a supervisor.  We aren’t really considered a department anymore, so we sort of got rolled into a different department that does things we don’t do.  And so now we are getting a lot of attention from our boss’s boss.  She understands nothing about editing or writing, and really seems to have no idea what it is that we do.   She’s also taken us off some important projects because she obviously thinks we’re incapable of doing them.  Never mind the fact that our department was successfully managing these projects before.  There doesn’t seem to be a whole lot of confidence in our work, despite the fact that 2 of us still have our jobs.

So during the last 5 weeks, since this all started, I’ve felt angry, betrayed, sad, unappreciated, and  powerless, among other things.  It hasn’t been the greatest time.  And as these feelings have taken hold, they’ve also taken a toll on other parts of my life.  In trying to hold in the feelings I’ve felt about my job, I’ve found myself becoming insecure about a lot of other things.  Relationships, my future, my judgment – I’m just questioning all these things right now.  It’s been hard to hang onto the progress I’ve made in the last 14 months or so.  I’ve felt at times like I’m scrambling backwards.  In dealing with other people I’ve been oversensitive, insecure, and unable to express my needs.  I’ve been dependent in ways that I’m usually not.

And because it scares me to feel these things, even just a little bit, I haven’t been honest with myself about my feelings.  I just hate it when I do that.  I don’t feel like I’m falling back into the hole, but I can’t help but recognize these feelings as a throwback to past times.  I feel like I’m letting people down.  Hurting them and making them worry.  Scaring them.   I don’t want people to be scared for me, I want them to be confident I can deal with this and come out okay on the other side.   To trust that I will maintain the progress I’ve made.  I feel like I can, most of the time.

And I will.   I have a new level of responsibility at work, since there aren’t as many of us working on the projects anymore.  I think I’m dealing well with that.  I have started doing things I’ve always been reluctant to do, like interview people for newsletter articles and deal with people higher up the ladder than I’m used to.  And even though it’s stressful to do some of these new things, I haven’t even been very nervous.   By doing those things I think I’m even learning something, because that part has translated into my personal life, too.  I’ve started being more active about meeting people.  This week things have been getting a little better.  I’m glad.

In the long term, I know I’m going to be okay.  Either I’ll like this job again, or I’ll find another job that I like.  I won’t do work that I don’t enjoy.  That is a promise I’ve made myself, and one I intend to keep.  I can’t be any more serious than that.  In the meantime, I’m learning a lot, and feeling terribly thankful for the people who are helping me get through this.

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